Members of the FBI's SWAT team are deployed in high-risk situations. Counterterrorism, hostage rescue, and bomb defusals are a few of the many disciplines FBI SWAT agents specialize in.
Operator is a Counter-Terrorist CS:GO agent from the Shattered Web Agents collection introduced on 18th November 2019.
This agent can be randomly given as part of the Distinguished Agent reward when the player earns 28 stars from operation missions in Operation Shattered Web. Alternatively, this agent can be purchased from the Steam Community Market.