An ex-Division I athlete, Syfers was recruited by the FBI after a catastrophic knee injury ended his sports career early. Yet even in adversity he remained positive. It's rare to find someone whose desire to succeed is matched by their desire to do good, but Syfers checks both boxes.
Michael Syfers is a Counter-Terrorist CS:GO agent from the Shattered Web Agents collection introduced on 18th November 2019. They wield a XM1014.
This agent can be randomly given as part of the Superior Agent reward when the player earns 76 stars from operation missions in Operation Shattered Web. Alternatively, this agent can be purchased from the Steam Community Market.